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10 Must-Haves for Great Customer Service (Infographic)

Inc Small Business - Mon, 08/25/2014 - 12:59pm
More than 80% of consumers require some form of customer service when making online purchases. Here's how to exceed their expectations by providing the best customer service possible.
Categories: Small Business News

Beware the Minibar: Hotels Finding Creative Places to Hide Surcharges

Inc Small Business - Mon, 08/25/2014 - 12:44pm
Anticipating the true cost of one's stay is becoming increasingly hard, as hotels charge for everything from Internet access to umbrella usage.
Categories: Small Business News

Four Keys to Successfully Managing Hyper Growth

Inc Small Business - Mon, 08/25/2014 - 12:42pm
With all the change required to move from startup to large, well-known company, it's easy to lose your footing. Here's how to navigate well.
Categories: Small Business News

7 Reasons Why Angel Investing Became Serious Finance

Inc Small Business - Mon, 08/25/2014 - 12:40pm
Discover the forces converging to make angel investment a serious source of capital for savvy, high-growth focused entrepreneurs
Categories: Small Business News

Why Persistence Is Far More Important Than Planning

Inc Small Business - Mon, 08/25/2014 - 12:22pm
"If knocked down, I will get back up. Every time. I am never out of the fight." -- Navy SEAL Creed
Categories: Small Business News

One Entrepreneur's Productivity Secret: Burning Man

Inc Small Business - Mon, 08/25/2014 - 11:26am
For Vitals founder Mitch Rothschild, the radical change in perspective that comes from a trip to the desert helps him get more done.
Categories: Small Business News

Managing Your Personal Finances As An Entrepreneur: 14 Tips from Leading Experts

Inc Small Business - Mon, 08/25/2014 - 11:10am
As an entrepreneur, it's important that you have your personal finances in order because you never know what may happen with your business ventures.
Categories: Small Business News

5 Tips for Radically Changing Your Business Model

Inc Small Business - Mon, 08/25/2014 - 11:00am
When an opportunity for growth falls outside of your core business model, you need to be ready to make big changes.
Categories: Small Business News

Elon Musk: 3 Opportunities That Will Impact Humanity for the Better

Inc Small Business - Mon, 08/25/2014 - 10:47am
These are the big ideas that have guided the career of SpaceX's and Tesla Motors' CEO.
Categories: Small Business News

How to Keep Negative Reviews From Tanking Your Business

Inc Small Business - Mon, 08/25/2014 - 10:02am
Chances are your business is going to get some negative comments on review sites, whether you deserve them or not. Combating them requires some skillful and diligent reputation management.
Categories: Small Business News

Economists Believe Fed is 'on the Right Track'

Inc Small Business - Mon, 08/25/2014 - 9:53am
Most economists think the Fed is doing the correct things to best help the economy, according to a recent survey.
Categories: Small Business News

Why the Housing Market Bust Hurt Small Business Owners

Inc Small Business - Mon, 08/25/2014 - 9:40am
"Credit deserts" paved the road for the rise of alternative lenders and the high interest rates they charge
Categories: Small Business News

How to Get a Buyer to Offer Big-Company Value for Your Small Business

Inc Small Business - Mon, 08/25/2014 - 9:35am
Big companies trade at multiples of income that are two or three times that of smaller companies in the same industry. So how can you command a big-company premium for your business?
Categories: Small Business News

Enter to Win a Night at Ikea, Courtesy of Airbnb

Inc Small Business - Mon, 08/25/2014 - 9:34am
The Swedish furniture giant and Airbnb Australia are teaming up to offer three families an overnight stay in Ikea showrooms.
Categories: Small Business News

S&P 500 Reaches Milestone Mark

Inc Small Business - Mon, 08/25/2014 - 9:10am
The Standard & Poor's 500 index rose above 2000 points for the first time Monday morning.
Categories: Small Business News

Remembering Robin Williams and His Wisdom on Success

Inc Small Business - Mon, 08/25/2014 - 9:10am
Robin Williams was always generous in sharing what he had learned from his struggles and successes. We've compiled some of his best advice
Categories: Small Business News

4 Ways to Decide Who Should Get Promoted

Inc Small Business - Mon, 08/25/2014 - 8:54am
Are your employees wasting time playing an inside straight in promotion poker? Train your team to increase their odds of success by being unabashedly hungry and eager for new experiences.
Categories: Small Business News

Why Having Too Much Passion Can Sink Your Startup

Inc Small Business - Mon, 08/25/2014 - 8:54am
Many entrepreneurs confuse passion with overly optimistic expectations. Don't let these pitfalls ruin your startup's potential.
Categories: Small Business News

4 Surprising Skills All Successful People Require

Inc Small Business - Mon, 08/25/2014 - 8:53am
There are all sorts of skills that can contribute to success. But these 4 are critical. Without them, you'll never make it.
Categories: Small Business News

The Top 5 Disaster Risks to Your Businesses (And How to Stave Off the Worst)

Inc Small Business - Mon, 08/25/2014 - 8:51am
The essential steps your business should take before any disaster strikes.
Categories: Small Business News
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